1. Ordering Information

Ordering Information

Order online

• Choose Products

• Place Order Online

• Leave a Message

• Submit

Order offline

Tel: 609-228-6898

Fax: 609-228-5909

E-mail: [email protected]

 

Placing order with a Purchase Order

Email your Purchase Order to [email protected] or send a fax containing the following information:

• Purchase Order Number

• Delivery address

• Invoice address

• List of compounds (Catalog# and weights)

• Delivery date

 

Delivery

For free samples and small orders, the reference transportation costs without a FedEx account are $35 within the USA, $50 for Canada, €35 within the EU, and $85 for other countries.

If you provide a FedEx account number, you will be charged the shipping cost by FedEx independently according to your agreement with FedEx (Note: MCE will charge an additional €20 handling fee within the EU).

Shipment will be initiated within 24 hours if your requested items are available in stock.

The requested items will be shipped directly to you via DHL or FedEX.

Packages and products should be inspected immediately upon receipt. Notification of damage, error in quantity, or defects should be sent to us immediately by e-mail or fax.

Payment terms

If you have any suggestions, problems, or complaints regarding our products or services please let us know. We always welcome your feedback and comments.

Payment is due 30 days from date of invoice. MedChemExpress reserves the right to suspend or change credit terms at any time.

Overdue payments will bear interest from the payment due date at 15% per annum.

Customer is responsible for all wire transfer fees and similar bank payment charges.

Payment of invoiced amount shall be made net of all bank charges.

Thank you for your order !