1. Shipping Rates & Policies

Shipping Rates & Policies

FedEx and DHL

Purchased products listed as in-stock will be processed for shipping within 24 hours. If requested products are out of stock we will replenish stock as soon as possible and contact you directly with updates.

Customers are responsible for shipping & handling charges:

For free samples and small orders, the transportation costs without a FedEx account are $35 within the USA, $50 for Canada, €35 for the European countries, and $85 for other countries.

If you provide a FedEx account number, you will be charged the shipping cost by FedEx independently according to your agreement with FedEx (Note: MCE will charge an additional €20 handling fee within the European countries).

In order to maintain a temperature-controlled environment and keep product stability, we will ship US orders by FedEx Priority Overnight or UPS Next Day Air instead of Ground Shipping service. Severe weather may delay delivery.

If you have any questions, please contact our customer service at [email protected], or call us at 609-228-6898.